Do you have what it takes to join one of Canada’s Best Managed Companies?

Langley Chrysler is seeking customer service goal oriented individuals comfortable with making inbound/outbound calls to join their team as a Sales Appointment Coordinator. If you are looking to join a fun environment and a company that supports your growth, this is the role for you!!

About the Role

Reporting to the Sales Manager, the Sales Appointment Coordinator initiates utilizing both phone and internet strategies, booking appointments for the Sales Consultants.

Schedule: Full-Time 

Wage: $18 - $24 per hour

What We Offer:

• Extended Health Care
  
• Dental
  
• RRSP
  
• Employee Assistance Program
  
• Paid time off, etc.
  
• Employee Discounts
  
• Weekly Incentives
  
• Real-time Comprehensive Training
  
• NADA Training Courses available for most departments
  
• Internal Professional and Career Development programs
  

Who You Are:

• Previous experience as an Automotive Appointment Coordinator is preferred but not required
• Previous experience in the hotel industry would be an asset
• A proven track record of success in sales and customer service
• Excellent interpersonal and relationship-building skills
• Strong communication skills
• Excellent customer service skills with the desire to exceed expectations
• Computer skills with proficiency in Microsoft Office
• Valid Class 5 or 7 BC driver’s license with a clean driver’s abstract

What Your Day Will Look Like:

• Managing a high volume of inbound and outbound phone calls
• Engaging with customers to gather feedback on their experience at Langley Chrysler
• Scheduling sales appointments with customers
• Delivering exceptional service to ensure positive customer experiences
• Escalating issues to the appropriate management team
• Operating within a structured, process-oriented environment
• Utilizing multiple software applications
• Keeping the customer database current and accurate
• Working with CRM systems
• Adhering to company safety policies and promptly reporting any accidents to a supervisor
• Performing additional duties as assigned by management

About Us:

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 14 major OEM brands through 12 dealerships located across British Columbia. We have been awarded the Canadian Automotive Industry Laureate Award for Business Innovation and have also been recognized as one of Canada’s Best Managed Companies since 2017. Having successfully retained our status as a Gold Standard Winner in 2023, the Best Managed program award winners demonstrate leadership in the areas of strategy, culture, innovation, governance and financial performance.

We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

Are You Our Missing Piece? Apply Now!

Langley Chrysler is proudly an equal opportunity employer and welcomes all applications. Please note that only successful candidates will be contacted for an interview.

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