Service Appointment Coordinator
Looking for a high-paying
job in White Rock with a top employer? Join White Rock Volkswagen part of Trotman Auto Group, recognized as one of the best
places to work in White Rock!
Why Work With Us?
At White Rock Volkswagen,
we’re not just selling and servicing cars – we’re delivering exceptional
customer experiences. As a Service Appointment Coordinator, you'll
be part of a dynamic team. Your skills and expertise keep customers satisfied
and vehicles on the road!
What We Offer:
· A rewarding career
with a top automotive group in BC
· Full Time, Permanent
Role with a Competitive Salary
· Benefits
- Access a wide range of medical, dental, and mental wellness services to keep
you and your family healthy.
· A
supportive and innovative workplace culture
· Career
Growth and Development: Access to paid training, NADA courses for various
departments, and internal professional and career development opportunities.
Who We’re Looking
For:
✔ Passionate
about customer service
✔ 1+ years experience in scheduling,
reservations or logistics coordination
✔ Motivated
to grow in a fast-paced environment
✔ BC
Class 5 driver's license with a clean abstract.
✔
Confidence on the phone, positive attitude and desire to exceed customer
expectations
Schedule: Full-Time;
Mon-Fri: 8:30am – 5:00pm
Compensation: $18-22/hr +
Production Bonus
What your day will
look like:
Customer
Service Excellence: Delivering outstanding service with a positive attitude and
professionalism
Book
Appointments: Using Dealer Management Systems to schedule future service
appointments via outbound calls, texts, and emails.
Communication:
Managing customer requests through phone, email, and text, ensuring accurate
information collection. Utilizing Dealer Management Systems for outbound
communications.
Follow-Up:
Promptly addressing service inquiries, conducting after-service follow-ups,
sharing feedback with relevant parties, and documenting notes.
Preparing
Internal Requests: Creating simple internal repair orders to service, repair
and maintain dealership-owned vehicles.
Apply Now and take the
next step in your career! Join one of Canada’s Best Managed Companies.
Trotman Auto Group
is an equal-opportunity employer. Only selected candidates will be contacted.
#INDLOW
