Receptionist

Looking for an exciting opportunity in Cranbrook with a top automotive employer? Join Cranbrook Toyota, part of Trotman Auto Group — recognized as one of Canada’s Best Managed Companies.

Why Work With Us?

At Cranbrook Toyota, we don’t just sell vehicles — we deliver exceptional customer experiences. As a Receptionist, you’ll be the first point of contact for our guests, supporting both our Sales and Service teams while helping create a welcoming, professional dealership environment.

This role is ideal for someone who enjoys working with people, stays organized under pressure, and takes pride in delivering excellent customer service.

What We Offer:

• A rewarding career with a top automotive group in BC
• Permanent, full‑time opportunity
• Competitive hourly compensation
• Comprehensive benefits — medical, dental, and mental wellness support
• A supportive and innovative workplace culture
• Career Growth & Development — paid training, NADA courses, and internal advancement opportunities

Who We’re Looking For:

• 2+ years of experience in a customer service or reception role
• Friendly, professional communicator with a customer‑first mindset
• Experience handling a multi‑line phone system
• Organized, detail‑oriented, and comfortable in a fast‑paced environment
• Proficient with MS Office, Outlook, and CRM systems such as DealerSocket or similar
• Ability to build and maintain positive relationships with customers and team members
• Reliable, motivated, and eager to grow within a dealership environment

Schedule: Full‑Time

Compensation: $19 – $22 per hour

What Your Day Will Look Like:

• Welcome customers and direct them to the appropriate departments
• Answer and route incoming calls using a multi‑line switchboard
• Assist internal and external customers with inquiries promptly and professionally
• Process payments for services and products accurately
• Prepare basic correspondence and support administrative documentation
• Support vehicle stock‑in processes for new and used inventory as needed
• Communicate customer feedback and messages to sales, service, and management teams
• Maintain a clean, organized, and professional reception area
• Support dealership operations with additional duties as required

Apply now and take the next step in your career with one of Canada’s Best Managed Companies.

Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted.

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