Receptionist/Sales Administrator

Do you have what it takes to join one of Canada's Best Managed Companies?

Sunshine Coast GM is currently seeking an experienced Receptionist/ Sales Administrator to join their team. If you possess previous reception experience, have excellent customer service skills, work well in a team, and have a positive attitude, we would like to hear from you!

About the Role

The Receptionist/Sales Administrator is responsible for handling general front office reception and Sales administration duties. The Receptionist/Sales Administrator greets all guests in a professional and friendly manner, answers phone calls on a multi-line switchboard and directs them to the appropriate departments, handles all customer inquiries, sorts and distributes mail, and places supply orders.

Schedule: Full-Time; 5 days per week

Wage: based on experience

Primary Duties and Responsibilities:

  • Efficiently help customers (internal and external) with the highest level of service
  • Answer and direct all incoming telephone lines on a multi-line switchboard
  • Service all client inquiries promptly
  • Effectively maintain communication with weekend receptionists on updates
  • Communicate customer feedback and concerns to all appropriate Managers
  • Perform basic bookkeeping, filing, and clerical duties
  • Takes payments for services and product
  • Ability to multitask in a high volume, fast paced environment
  • Submit weekly stationary and business card orders as necessary
  • Prepare correspondence and documents as necessary
  • Organize catering and assist in dealer related functions, private sales, employee engagement events
  • Manage petty cash and receipts, balance and log into spreadsheet
  • Manage new and used vehicle stock in process
  • Remain abreast on all product knowledge, promotions, and industry trends
  • Demonstrate behaviours consistent with the company’s expectations as it pertains to interactions with customers, colleagues and vendors


  • Minimum of 2 years of previous Reception experience in a fast-paced environment
  • Must have previous experience managing a multi-line switchboard and must be able to multitask
  • Computer Skills - MS Office applications, Outlook, Excel is required
  • Excellent customer service skills with the desire to exceed expectations
  • Excellent interpersonal and relationship-building skills
  • Previous automotive experience is an asset but is not required
  • Knowledge of administrative and clerical procedures
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Excellent communication skills both verbal and written

About Us :

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies 4 years in a row! We have also been awarded the Canadian Automotive Industry Laureate Award for Business Innovation.

We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

Careers with Trotman Auto Group provide:

  • In-house training from our exclusive TAG University and TAG Leadership Academy
  • Among the best pay in the automotive industry
  • Great benefits for full-time employees
  • Advancement within TAG
  • Close-knit team and exciting environment

Are You Our Missing Piece? Apply Now! 

Sunshine Coast GM is proudly an equal opportunity employer and welcomes all applications. Please note that only successful candidates will be contacted for an interview.

Sunshine Coast GM
Employment Type
Full Time