Do you have what it takes to join one of Canada's Best Managed Companies?
Comox Valley Toyotahas an opening for a Parts Advisor to join their team. We offer a great benefit package, fun & energetic environment and easy hours to accommodate a work/life balance. If you are looking to join a fun environment and a company that supports your growth, this is the role forYOU!
About the Role:
The Parts Advisor is responsible for providing excellent customer service to all Parts clients, as well as the efficient and profitable ordering, stocking and sale of automotive parts. The Parts Advisor also assists in shipping and receiving parts while ensuring accuracy of all orders. This role has a potential to help in the future custom division also.
Primary Duties and Responsibilities:
Efficiently assist customers (internal and external) with the highest level of service in order to grow sales within the department
Articulate parts accessories and specials available to customers
Maintaining the highest Customer Service Index rating from customers by handling all Parts customer discrepancies immediately and according to dealership policy
Assist in growing sales within the Service department by providing labour estimates when handling parts sales
Interact with Service and Sales department to ensure smooth delivery of parts
Receive payment from retail customers when necessary
Stock parts inventory and maintain an organized warehouse environment
Keeping up to date on manufacturer warranty and policy procedures while serving as a liaison with factory representatives
Assist Parts department in routine inventory counts
Assist in housekeeping of the Parts department
Remain abreast on product knowledge and market trends
Communicate effectively with (internal and external) customers, Parts staff and management to report any delays regarding parts deliveries
Minimum 1 - 2 years of recent experience as an Automotive Parts Advisor
Previous dealership experience is a strong asset
Experience with truck accessories and modifications is an asset
Ability to effectively respond to and meet the needs of a diverse client base
Ability to lift and carry up to 50 lbs on a regular basis
Ability to be on your feet for long periods of time
Valid Class 5 driver's license with a clean driver's abstract
Ability to work efficiently and effectively under pressure with simultaneous deadlines
Must be able to communicate (written and verbal) in English fluently
Excellent interpersonal and relationship-building skills
About Us :
Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies 4 years in a row! We have also been awarded the Canadian Automotive Industry Laureate Award for Business Innovation.
We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.
Careers with Trotman Auto Group provide:
In-house training from our exclusive TAG University and TAG Leadership Academy
Among the best pay in the automotive industry
Great benefits for full-time employees
Advancement within TAG
Close-knit team and exciting environment
Are You Our Missing Piece? Apply Now!
Comox Valley Toyota is proudly an equal opportunity employer and welcomes all applications. Please note that only successful candidates will be contacted for an interview.